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Terms & Conditions

Welcome to Empress Coaching and Consulting (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, programs, and resources. By accessing or using our website or services, you agree to these Terms. If you do not agree, please discontinue use immediately.

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1. Services

 

Empress Coaching and Consulting provides coaching, consulting, and related professional services. All services are intended for educational and informational purposes only and do not replace legal, financial, therapeutic, or medical advice.

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2. Eligibility

 

By using our services, you confirm that you:

  • Are at least 18 years of age, or have the legal capacity to enter into binding contracts in your jurisdiction.

  • Will provide accurate and complete information when engaging with us.

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3. Payments & Refunds

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  • Payment terms will be outlined in service agreements, invoices, or at the time of booking.

  • Unless otherwise stated, payments are due in full before services are rendered.

  • Refunds, if applicable, will be issued only as described in specific service agreements.

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4. Intellectual Property

 

All content provided through our website, materials, or services—including but not limited to text, graphics, logos, programs, and documents—is the intellectual property of Empress Coaching and Consulting. You may not copy, reproduce, distribute, or modify any content without prior written permission.

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5. Confidentiality

 

We respect the confidentiality of all client information shared with us in the course of our work. We will not disclose such information without consent, except as required by law.

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6. Disclaimer & Limitation of Liability

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  • Our services are provided “as is” without warranties of any kind, express or implied.

  • Coaching and consulting outcomes depend on client commitment, effort, and external factors beyond our control. We make no guarantees of specific results.

  • To the fullest extent permitted by law, Empress Coaching and Consulting is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website.

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7. Client Responsibilities

 

By engaging with our services, you agree to:

  • Participate actively and honestly in sessions.

  • Accept full responsibility for decisions and actions taken based on our coaching or consulting.

  • Refrain from unlawful, harmful, or abusive conduct when interacting with our website or team.

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8. Website Use

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  • You agree not to use our website for any unlawful purpose or in a way that could damage, disable, or interfere with its functionality.

  • We may modify, suspend, or discontinue any aspect of the website at any time without notice.

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9. Third-Party Links

 

Our website may contain links to third-party sites. We are not responsible for the content, practices, or policies of third-party websites.

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10. Termination

 

We reserve the right to terminate or refuse service at our sole discretion if you violate these Terms or engage in conduct harmful to our business or clients.

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11. Governing Law

 

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

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12. Changes to These Terms

 

We may update these Terms from time to time. The updated version will be posted on our website with the “Last Updated” date revised accordingly.

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13. Contact Us

 

For questions about these Terms, please contact us at:

 

Empress Coaching and Consulting
Email: nicolepollice@empresscoaching.net
Phone: 905 802 0914

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